Hello Everyone, Just to begin I am new to GTA products and got a GTA 1000 series and trying to log in the deivice via console or web which I coultd not.
The device is working now and we used to log via WEB managment but now we could,t log via web due to some setting error which we may done by trying to set a rule (assuming port forwarding ..we set WAN IP address to LAN IP address but we did't set any port number .....)
I tried to log in to the CONSOLE port using DB9 cable but no joy ...
You have to have console permissions enabled in order to login via console. And always at least one user will have the console access permissions. Did you even get login prompt? If not check your settings for the terminal emulation software.
Is this a GB-1000R or an old GB-1000. Both are End of Life